Customer Research
Covers three modes of customer research: analyzing material you already have (transcripts, surveys, tickets), mining public signal (Reddit, G2, forums), and running new interviews or surveys when no signal exists yet. Surfaces pains, triggers, and the customer's own language so positioning and copy are grounded in what people actually say, not assumption.
This skill hasn't been reviewed yet.
What it does
Extract signal from customer interviews, reviews, support tickets, or run new research from scratch
How to use this
Once it is installed, this skill picks itself up. You do not need to name it.
- Created by
- coreyhaines31
- Category
- Marketing
- Source
- View source
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Customer Research
Covers three modes of customer research: analyzing material you already have (transcripts, surveys, tickets), mining public signal (Reddit, G2, forums), and running new interviews or surveys when no signal exists yet. Surfaces pains, triggers, and the customer's own language so positioning and copy are grounded in what people actually say, not assumption.
Third-party, by coreyhaines31
September 11, 2026
Simple install — no setup required
Open the Claude desktop app and go to the Project you want this in
Go to Code, then Customize, then click Create a new skill and upload the skill file below
Say a trigger phrase to activate it
Download the skill file below
In ChatGPT, create a Project and attach the file (or paste its contents into the project instructions). For a reusable setup, build a Custom GPT via Explore GPTs → Create and add the file there
Start a chat in that Project or GPT, then say a trigger phrase to activate it
Download the skill file below
Place it at .cursor/skills/customer-research/SKILL.md (rename the downloaded file to SKILL.md). The shared .agents/skills/customer-research/SKILL.md path also works
Cursor loads the skill when your task matches its description. Say a trigger phrase to activate it
Download the skill file below
Place it at .github/skills/customer-research/SKILL.md in your repository (rename the downloaded file to SKILL.md)
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Download the skill file below
Place it at .agents/skills/customer-research/SKILL.md in your repository (rename the downloaded file to SKILL.md)
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What this skill does
This is an overview of the skill from the site, not the skill's real instructions. The full SKILL.md Claude reads when this skill is active lives on GitHub at the source below.
The full SKILL.md for this third-party skill lives on GitHub. Open it to read the exact instructions Claude will follow.