Customer Interview Script
Drafts a structured customer discovery interview script that surfaces real behavior, not opinions. Follows The Mom Test rules — ask about their past, not your idea; talk less, listen more; never pitch. Generates an opening, warm-up, a 15-20 minute JTBD core exploration (current behavior, pain points, desired outcomes, willingness to pay), probing techniques, and a wrap-up. Adapts to the specific product area, persona, and research objective you provide. Includes a note-taking template for capturing key jobs, biggest pain, current solution, willingness to pay, and surprise findings. Third-party skill from the productcompass.pm PM Skills Marketplace.
What it does
Builds a Mom Test-style customer interview script with JTBD probing questions — warm-up, core exploration, wrap-up, plus a note-taking template
How to use this
Once it is installed, this skill picks itself up. You do not need to name it.
- Created by
- phuryn
- Category
- Research
- Source
- View source
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Customer Interview Script
Drafts a structured customer discovery interview script that surfaces real behavior, not opinions. Follows The Mom Test rules — ask about their past, not your idea; talk less, listen more; never pitch. Generates an opening, warm-up, a 15-20 minute JTBD core exploration (current behavior, pain points, desired outcomes, willingness to pay), probing techniques, and a wrap-up. Adapts to the specific product area, persona, and research objective you provide. Includes a note-taking template for capturing key jobs, biggest pain, current solution, willingness to pay, and surprise findings. Third-party skill from the productcompass.pm PM Skills Marketplace.
Third-party, by phuryn
May 21, 2026
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Download the skill file below
Place it at .cursor/skills/pm-interview-script/SKILL.md (rename the downloaded file to SKILL.md). The shared .agents/skills/pm-interview-script/SKILL.md path also works
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Place it at .github/skills/pm-interview-script/SKILL.md in your repository (rename the downloaded file to SKILL.md)
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Place it at .agents/skills/pm-interview-script/SKILL.md in your repository (rename the downloaded file to SKILL.md)
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What this skill does
This is an overview of the skill from the site, not the skill's real instructions. The full SKILL.md Claude reads when this skill is active lives on GitHub at the source below.
The full SKILL.md for this third-party skill lives on GitHub. Open it to read the exact instructions Claude will follow.